Hire customer support talent in Mexico in 7-10 days
We handle recruitment, payroll, and compliance so you can scale your support operations with lower costs and full operational control.
Trusted by:
Rated 5/5 Stars
Rated 5/5 Stars
Nearshore Remote Staffing
Your team, not an outsourced service.
FTalent gives you access to skilled professionals in Mexico who work as dedicated members of your organization. They use your tools, follow your processes, and become part of your day-to-day operations while FTalent handles recruitment, payroll, and compliance. It's a simple, transparent way to hire nearshore talent without the complexity of hiring internationally.
The FTalent Benefits
Everything you need to hire great talent, faster and more cost-effectively.
Cost Savings
Reduce labor costs by up to 60%
Pre-Vetted Talent
Vetted and qualified professionals
Reduce Turnover
Hire reliable, long-term talent
No Lock-In Contracts
Cancel anytime
No Setup Fees
Recruiting is free
Hire in 7–10 Days
Get qualified talent, fast
The Right Talent for Every Role
From customer-facing positions to back-office operations, we help you hire dedicated professionals who fit your business and work as part of your team. Every candidate is carefully selected, allowing you to hire with confidence and scale at your own pace.
Customer Experience
Deliver exceptional service that keeps customers coming back. Our professionals are trained to create memorable, positive interactions.
Call Center
Handle inbound and outbound calls with ease. Our agents are skilled in communication, problem-solving, and customer satisfaction.
Technical Customer Support
Resolve technical issues quickly and effectively. Our specialists are experts in troubleshooting and providing clear, actionable solutions.
Sales
Drive revenue with confident, customer-focused sales teams. Our reps excel at building relationships and closing deals.
Back Office Support
Keep your operations running smoothly. Our back-office teams handle administrative tasks with precision and efficiency.
Virtual Assistant
Streamline your workload with skilled virtual assistants. From scheduling to data management, we’ve got you covered.
How It Works
A simple, transparent process designed to help you find the right professional without the complexity of international hiring.
Deep Dive Into Your Goals & Hiring Needs
We start with a detailed consultation to understand your business, hiring needs, role requirements, and expectations.
Sourcing & Qualification
We source, screen, and assess qualified professionals based on your role requirements, industry standards, and expectations.
Selection & Onboarding
After screening and assessment, we introduce you to the most qualified candidates. You conduct the final interviews and choose the professional who best fits your business.
Your team, your choice.Ongoing Support & Administration
We handle payroll, employment administration, and compliance while remaining available to support your business throughout the relationship.
Built for Your Industry
From e-commerce and SaaS to healthcare, finance, and beyond, we help you hire dedicated professionals who integrate with your team and are ready to make an impact from day one.
E-commerce
Deliver seamless customer experiences with dedicated support for order management, returns, and live chat.
Healthcare
HIPAA-compliant customer service to manage patient inquiries, scheduling, and support.
Saas
Technical support specialists to assist your users with troubleshooting, onboarding, and product inquiries.
Financial Services
Reliable agents for billing inquiries, fraud prevention, and customer account management.
Hospitality & Travel
24/7 multilingual support to handle reservations, guest inquiries, and travel assistance.
Telecom
Expert representatives for customer onboarding, troubleshooting, and account services.
The FTalent Difference
Get the control of an in-house employee with the cost advantage and simplicity of nearshore staffing.
| FTalent | Hiring Locally | Traditional BPO | |
|---|---|---|---|
| Fast to hire | ✓ | — | ✓ |
| Dedicated employee | ✓ | ✓ | — |
| You choose the employee | ✓ | ✓ | — |
| You manage the employee | ✓ | ✓ | — |
| Recruitment handled for you | ✓ | — | ✓ |
| Payroll & employment administration | ✓ | — | ✓ |
| Nearshore cost advantage | ✓ | — | ✓ |
| Employee works directly within your team | ✓ | ✓ | — |
See How Much You Can Save
Compare the estimated annual cost of hiring locally in the U.S. with the cost of hiring through FTalent.
| Role |
FTalent Annual Cost |
U.S. Annual Employment Cost |
Potential Cost Savings |
|---|---|---|---|
| Customer Service | $22,880 | $66,650 | 66% |
| Virtual Assistant | $20,800 | $70,600 | 71% |
| Sales | $22,880 | $83,100 | 72% |
| Data Entry & Back Office | $20,800 | $64,400 | 68% |
Trusted by Growing Companies
What Success Looks Like
Ready to Hire?
Let’s find the right professionals for your business and get your next hire started in as little as 7 to 10 days.